Support

We're here to help.

Find quick answers below, or get in touch with our team. We aim to reply to all support requests within 2 business days.

Common questions

Most questions are answered in our FAQ — including subscriptions, privacy and how the app works.

Browse FAQ →

Account & billing

Issues with your subscription, account access, or password reset? Email us with your account email and we'll help.

Email account support →

Report a safety concern

Seen content or behaviour that breaks our Community Guidelines? Let us know and we'll act quickly.

Report a concern →

Delete my account

Request permanent deletion of your account and personal data. We process all requests within 30 days.

Start deletion request →

Something else

Couldn't find what you need? Send us a message — we're real people and we'll get back to you.

Contact us →

Send us a support request

Use the same email you signed up to Fertility Minds with, so we can look up your account.