The short version
Be kind. Be honest. Protect each other's privacy. No medical advice. No hate. No spam. When in doubt, ask: would I want to read this on the hardest day of my fertility journey?
1. Treat every member with respect
- Be kind, patient and supportive — everyone here is on a vulnerable journey.
- Listen first. Different people need different things on different days.
- No bullying, harassment, intimidation or personal attacks.
- No discrimination on the basis of race, ethnicity, religion, gender identity, sexual orientation, disability, age, marital or family status.
2. Protect privacy — yours and others'
- Don't share personal information about other members (names, locations, photos, medical details).
- Don't screenshot or share private messages or community content outside Fertility Minds.
- You can post anonymously in any community — protect yourself if you need to.
3. No medical advice
Sharing your own experience is welcome and valuable. Giving medical advice to others is not. Please don't:
- Recommend specific medications, dosages or treatment protocols
- Diagnose or interpret symptoms for other members
- Promote unverified clinics, supplements or remedies
If you're worried about a member's safety, please report it to us (see below) — we have safeguarding processes in place.
4. Be honest about who you are
- No impersonation of other members, public figures or organisations.
- If you are a healthcare professional, you are welcome — but please don't use the community for client acquisition.
- No fake accounts. One person, one account.
5. Keep it safe
The following content is not permitted anywhere on Fertility Minds:
- Hate speech, slurs or content that demeans a group of people
- Sexual content, nudity or sexually suggestive material
- Graphic violence or content that promotes self-harm
- Content that glorifies, encourages or provides instructions for harmful behaviour
- Spam, scams, phishing or unsolicited promotional content
- Anything illegal under UK law
6. Sensitive content warnings
Some topics in fertility — pregnancy loss, baby loss, failed cycles — can be painful for other members. We ask you to:
- Use the content warning option in the app when posting about loss, pregnancy news or treatment milestones
- Respect that some groups have specific rules about what can be shared
- Be mindful that everyone's timing is different
7. Reporting content or behaviour
If you see something that breaks these Guidelines, please report it:
- In the app: tap the “…” menu on any post, comment or profile and choose Report.
- By email: hello@fertilityminds.com
We treat all reports confidentially and aim to act within 24 hours for safety concerns.
8. What happens if you break the Guidelines
Depending on the severity, we may:
- Remove the content and notify you
- Issue a warning
- Temporarily restrict your ability to post or comment
- Suspend or permanently terminate your account
- Refer the matter to law enforcement if there is a credible risk of harm
Serious breaches — including hate speech, threats, exploitation of minors, or content that puts someone at risk — will result in immediate, permanent removal from the Service.
9. Appeals
If you believe we've made a moderation decision in error, email hello@fertilityminds.com within 14 days and we will review.
10. Changes
We may update these Guidelines from time to time. The latest version will always be on this page.